If you are unhappy with your purchase of an EGO Power+ tool you can return it within 30 days of purchase and receive a full refund provided you present your original receipt. This offer excludes the commercial series, accessories and batteries and chargers (unless purchased as part of a kit). This offer also excludes tools which have been purchased by a registered business and/or used for professional purposes.

Any product being returned under the 30-day money back guarantee must be returned to the original place of purchase.

This offer is only available from participating authorised EGO dealers between 01/01/2020 – 31/12/2020.

If the tool is returned in an unusable and/or poor condition, the authorised dealer may refuse a full refund. Ensure the tool is returned in all the original packaging. 

If the tool has been purchased as part of a kit and/or promotion, then all parts received in the kit and/or promotion need to be returned in their original condition. 

Refund excludes any postage or transportation costs.

This promotional offer is non-transferable and there are no cash alternatives.


Terms & Conditions- EGO Power+ Instagram Competition

  1. This competition is in no way sponsored, endorsed, administered by or associated with Instagram.
  2. This competition is open to all residents of the UK, Germany, Austria, Switzerland, France, Italy, Belgium and Netherlands aged 18 or over, except for employees of EGO and group companies, their families and agents.
  3. This competition is free to enter and no purchase is necessary.
  4. All entries must be submitted via Instagram.
  5. For an entry to be considered, the entrant MUST be using an EGO Power+ Tool, be following @egopowerpluseu on Instagram, and have tagged @egopowerpluseu in the image.
  6. All competition entries include permission for the entry to be used by EGO on their own social media channels, unless permission is expressly withdrawn.
  7. This competition will run from 15/04/2020 to 31/08/2020.
  8. A winner will be chosen on 04/09/2020.
  9. The winner will receive any EGO Power+ Kit of their choice, that is available in the European market, up to the value of £500/€550 and a 2.5Ah EGO Power+ Arc Lithium Ion Battery
  10. The winner will be notified via Instagram by 08/09/2020. If the winner does not respond within five working days of being notified, the winner’s prize will be forfeited and EGO will be entitled to choose another winner.
  11. The full value of the prize must be redeemed all at once, and any of the value unused cannot be carried over to a subsequent purchase.
  12. The prize value may be used as a part payment towards a higher value item/s.
  13. The prize is non-exchangeable, non-transferable and no cash alternative is offered.
  14. The decision of EGO regarding any aspect of the competition is final and binding and no correspondence will be entered into. 
  15. By entering the competition you are deemed to have accepted and agreed to be bound by these terms and conditions.
  16. EGO reserves the right to hold, void, cancel, suspend or amend the competition where it becomes necessary to do so.
  17. Insofar as it is permitted by law, EGO, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by negligence of EGO, its agents or distributors or that of their employees. Your statutory rights are not affected.
  18. Personal data supplied by you during the course of this competition will only be processed in accordance with our Privacy Policy (https://egopowerplus.co.uk/privacy-policy).
  19. The competition will be governed by English law and entrants to the competition submit to the jurisdiction of the English courts.
  20. The promoter of the competition is: Marketing Head Office. EGO Power Plus. Unit 8 Anglo Office Park, Lincoln Road, High Wycombe, HP12 3RH.
  21. No responsibility can be accepted for lost or misplaced entries and incomplete entries will be disregarded.
  22. The prize will be delivered to the winners preferred address within the territories of the competition entry with EGO being responsible for delivery costs.